The practice runs an appointment system which makes allowances for emergencies which some times punctuate our day. Where possible emergencies are seen before patients with appointments. Urgent but non-emergency cases which are required to be seen that day are scheduled at the end of the morning or afternoon consulting sessions to minimise disruption to the pre-booked patients. Consultations at times may take considerably longer than anticipated as unscheduled procedures such as laser or pupil dilation may be necessary. Unfortunately this means you may be kept waiting and we apologise if this inconveniences you.
Cancellations – if you are unable to attend your appointment please notify us as soon as possible so that we can make alternative arrangements.